Privacy Policy

In this policy, we want to inform you about the type, scope and purpose for which we collect personal information when you use our website. We want you to be sure that Nordic Residential Maintenance, hereinafter referred to as NRM, takes all reasonable steps to protect the personal information you may provide when visiting our website.

The NRM is responsible for the processing of your personal data.

Processing of personal data

Personal information is all information relating to an identified or identifiable natural person, such as, name, address, telephone number and e-mail address. When you submit your personal information to NRM, you should feel safe. Processing of personal data takes place in accordance with the provisions of the Swedish privacy protection legislation and the data protection reform (GDPR), which will enter into force within the EU in May 2018.

NRM processes your personal data when you; fills in the form on the page and seeks contact with us in general.

What personal information do we collect?

We process personal data that you provide to us by filling in information (see the following information "information that you give us by entering data"), data that is automatically collected during your visit ("data that is automatically collected by us when you visit our website ”) or collected on our website only after an interaction (“ information collected on our website after an interaction ”).

A. Information that you provide to us by entering data

Contact form data

On our website there are several forms that you as a visitor can voluntarily ask us questions. The data requested (so-called "Form data") is, for example: name, e-mail, telephone number and message. We use the data in the contact form to process your inquiries and / or to provide the requested services or to provide the requested information in the contact form.

This treatment takes place on the basis of a balance of interests. The processing is necessary for us to be able to respond to your request (eg answer questions and send newsletters or event invitations).

B. Data that is automatically collected by us when you visit our website

Log files

When you use the Internet from your mobile device or computer, usually in your browser, certain information will be transferred, so-called log files. This is a file that contains the computer's log, ie a chronological list of events and actions in the computer / mobile device. When you visit our website, this visit is stored in your log files. This information is anonymous and cannot be traced to you as a person.


Our website uses cookies, i.e. small text files that are stored on the visitor's computer and which, among other things, can save personal settings and make it possible to follow what the visitor does on the website. You can set the browser so that cookies are not saved or request confirmation before a cookie is stored. In this way, you can decide for yourself whether you want to accept or reject each individual cake. In addition, you can change the settings for cookies under settings in your browser. When you visit our website, you will receive information via a pop-up window at the bottom of the page about the different types of cookies our website uses and how you can set up your browser to receive them. Information about these types of cookies can also be found below in direct connection with this paragraph.

Own cookies

Some cookies are necessary to be able to display the content on our website and these can not be turned off if you want to be able to enjoy all the functionality on our website. These cookies do not store any information that can identify you as an individual. Some cookies are available to improve your user experience when you visit our website. This category includes cookies for the following purposes:

Cookies for connection control (so-called Session cookies) whose purpose is to identify and authenticate the user during the visit to the website. A session cookie contains a random string (session ID) that is assigned to the visitor's device. Session cookies are used, for example, to set and remember certain user settings such as language or pre-filled forms, all to make it easier for you as a visitor.

Third party cookies

We use analytics cookies to be able to evaluate and keep statistics about our visitors' general behavior on our website. Which external pages do visitors to our website come from, which search queries are used and which subpages are visited most frequently. Analysis cookies are set and handled by third parties as described in the section below.

Web analytics

We collect statistics on the use and visitor flows on our website. This information is collected to make our website as user-friendly and relevant as possible for you as a visitor. All information collected for this purpose is aggregated at an overall level and is anonymous.

Our website uses Google Analytics from Google as an analysis tool.

How long is the personal data stored?

We store your personal data in principle for as long as the provision of our services requires or if we believe that there is a legitimate interest in further storage. As a customer or employee, we believe that there is a legitimate interest in saving data for up to five years. The consent to your personal data being used for marketing communication applies (unless otherwise stated in specific offers) for as long as we have stated above.

Transfer of personal data

Disclosure of personal information that you provide to us by filling out a contact form, e-mail or via oral contact with us will only be transferred to third parties, to the extent required to fulfill the agreement. The personal information that you as a candidate provide in connection with your application is never disclosed to third parties for commercial purposes.

Your rights

You have the right to receive information about the personal data stored with us about you. In addition, you may, in accordance with the statutory terms, request the correction of incorrect data, restriction of data or deletion of your personal data. You also have the right to object to the treatment based on a balance of interests. With regard to the processing that is based on a contractual relationship between us, you have the right to request that the data be transferred to another personal data controller (data portability).

You can always contact us for help or information about your rights. You also have the right to submit a complaint to the Data Inspectorate.

Change of privacy policy

We reserve the right to change our privacy policy at any time.

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